FXCM's SIZE and GLOBAL OFFICES allows FXCM to better service clients around the world.
Since inception, FXCM has expanded its staff to over 500 employees worldwide and has opened offices in New York, Tokyo, London, Hong Kong, Plano, and San Francisco. This global infrastructure has allowed FXCM to provide a virtually unparalleled level of customer support via telephone, e-mail, and instant messenger, 24 hours a day, 7 days a week, including weekends! Traders around the world will find a competent staff that includes native speakers in Chinese, German, Arabic, Spanish, and Japanese. This staff includes not only sales, administrative and dealing staff...but also staff with niche specialties like charting specialist, FX trainers, analysts, trading system developers and more…
New York (Headquarters): Sales, Operations, Dealing, and Research run on a 24-hour basis to enable quick solutions for clients around the world.
Hong Kong: 24-hour Sales and Client Support in Mandarin, Cantonese, and English, a Chinese language research department, and a fully staffed, 24-hour dealing room.
Tokyo: Sales and Client Support and a Japanese language research department.
London: Sales and Client Support and Operations during London business hours.
