Deposit Funds
Trading Accounts
- Credit & Debit (New! Multi-Currency Options)
- Bank Wire (GBP, USD, EURO and more)
- Paper Cheque (GBP only)
- FAQ
Safeguard Your Password
FXCM is committed to ensuring the security of all our customers.†
With that goal in mind we offer 128-bit Secure Socket Layer password encryption, in conjunction with other security features built into our interface.
At the same time, the following tips would also help augment the inbuilt system security.
Safeguard Your Password. Most people will want to write the password on a piece of paper and place it right next to their computer or share their password with family or friends. Or worse, they will stick the password and username on their monitor. If you need to write it down, do so but shred it immediately after you are able to log in successfully.
Change Your Password Often. You may change your password using the interface provided on the FX Trading Station by going to System > Change Password. It would therefore be prudent to regularly update your password to avoid a redundant, standard password being compromised.
Use a Strong Password. Passwords should be selected in a format that would not easily be compromised. Passwords must be at least 8 characters long, with at least one upper case letter, at least one lower case letter, and at least one number.
How Can I Avoid Creating a Bad Password?
Avoid passwords that would be easy for anyone to guess, such as:
- Don't use any information pertaining to you: "your name", "phone number" or "social security number."
- Don't use all numbers or "123456."
- Don't use all letters or "abcdefg."
- Don't use names of spouses, children, or pets.
- Don't use any word that can be found in the dictionary.
- Don't use your username as your password.
- Diligence and Alacrity of Action. If you suspect that your password has been compromised, or that someone is trying to breach your account security, please contact us immediately so that we may also take the appropriate steps at our end to prevent any unauthorized access to your account. You may contact us via telephone at +44 207 398 4050, or email us at admin@fxcm.co.uk.
†Password protection: The Trader is obligated to keep passwords secret and to ensure that third parties do not obtain access to the trading facilities. The Trader will be liable to FXCM for trades executed by means of the Trader's password even if such use may be wrongful.
Important Notice: In accordance with our regulations, we are unable to accept cash payments directly into our bank account. All fundings must be transferred electronically to us from an account in your name. FXCM cannot accept any payment via a third party. We can neither guarantee the receipt, nor the return of such payments.
GBP Deposits
Print GBP Wire Instructions |
|
|---|---|
| Bank: | HSBC Bank PLC 20 Eastcheap (Eastcheap Branch) London, EC3M 1ED, United Kingdom |
| Sort Code: | 40-02-31 |
| SWIFT Code: | MIDLGB22 |
| IBAN: | GB11MIDL40023181336045 |
| Beneficiary: | Forex Capital Markets Ltd. |
| Beneficiary Account #: | 81336045 |
| REF: | FFC Client's Name and Account # (Temporary ID for new accounts) |
EUR Deposits
Print EUR Wire Instructions |
|
|---|---|
| Bank: | HSBC Bank PLC 8 Canada Square London, E14 5HQ, United Kingdom |
| Sort Code: | 40-05-15 |
| SWIFT Code: | MIDLGB22 |
| IBAN: | GB70MIDL40051558617374 |
| Beneficiary: | Forex Capital Markets Ltd. |
| Beneficiary Account #: | 58617374 |
| REF: | FFC Client's Name and Account # (Temporary ID for new accounts) |
USD Deposits - United States and non-U.K. Residents
Print USD Wire Instructions |
|
|---|---|
| Bank: | Bank of America, N.A. 150 Broadway, New York, NY 10038 United States |
| ABA: | 026009593 |
| SWIFT Code: | BOFAUS3N |
| Beneficiary: | Forex Capital Markets Ltd. |
| Beneficiary Account #: | 483024234411 |
| REF: | FFC Client's Name and Account # (Temporary ID for new accounts) |
USD Deposits - United Kingdom Residents
Print USD Deposits (United Kingdom Residents) Wire Instructions |
|
|---|---|
| Bank: | HSBC Bank PLC 8 Canada Square London, E14 5HQ, United Kingdom |
| Sort Code: | 40-05-15 |
| SWIFT Code: | MIDLGB22 |
| IBAN: | GB74MIDL40051559200660 |
| Beneficiary: | Forex Capital Markets Ltd. |
| Beneficiary Account #: | 59200660 |
| REF: | FFC Client's Name and Account # (Temporary ID for new accounts) |
JPY Deposits
Print JPY Wire Instructions |
|
|---|---|
| Bank: | HSBC Limited (Tokyo) HSBC Building, 11-1, Nihonbashi 3-chome Chuo-ku, Tokyo 103-0027 |
| SWIFT Code: | HSBCJPJT |
| Beneficiary: | Forex Capital Markets LLC |
| Account #: | 009-030909-003 (Domestic Account # 0309093) |
| REF: | For Further Credit to Client's Name and Account Number (Client's Name and TEMPORARY ID for new accounts) |
CAD Deposits
Print CAD Wire Instructions |
|
|---|---|
| Bank: | HSBC Bank Canada 885 West Georgia Street Vancouver, British Columbia V6C 3E9, Canada |
| SWIFT Code: | HKBCCATT |
| Beneficiary: | Forex Capital Markets LTD |
| Beneficiary Account #: | 10270-016-197966-002 |
| REF: | FFC Client's Name and Account # (Temporary ID for new accounts) |
NZD Deposits
Print NZD Wire Instructions |
|
|---|---|
| Bank: | HSBC Bank PLC 8 Canada Square London, E14 5HQ, United Kingdom |
| Sort Code: | 40-05-15 |
| SWIFT Code: | MIDLGB22 |
| IBAN: | GB26MIDL40051568292073 |
| Beneficiary: | Forex Capital Markets Ltd. |
| Beneficiary Account #: | 68292073 |
| REF: | FFC Client's Name and Account # (Temporary ID for new accounts) |
Important Note: This method of payment is exclusively for GBP denominated cheques and bank drafts.
If you choose to make this type of payment, please ensure it meets the following criteria:
- Currency Denomination: GBP Only
Cheques drawn in a foreign currency (other than GBP) will be returned to the remitter. FXCM is not responsible for the loss of the cheque. - Clearing Bank: UK Bank
All cheques must have a UK correspondent and be drawn on a GBP bank account in order to allow for correct processing. - Minimum Deposit (Personal Cheques): £2,000
Personal GBP cheques are acceptable in the amount of £2,000 or more. - Clearance Period: Up to Five Business Days After Receipt
Please note that personal cheques drawn on UK Banks are subject to the normal clearance period and can take up to five business days from the time of receipt. Bank drafts will generally be deposited into your trading account within one business day after receipt.
Quick Tips
- For more information about check deposits, be sure to review our Frequently Asked Questions.
- Please indicate your account number on the cheque (or "Temporary ID" for new accounts). This will help expedite processing and avoid unnecessary errors or delays.
Cheques should be sent to our London Office at the following address:
Forex Capital Markets Ltd.
145 Leadenhall Street, 2nd Floor Rear
London EC3V 4QT
United Kingdom
Attn: Operations
Important Note: FXCM may not make nor receive any payment via a third party. We can neither guarantee the receipt, nor the return of such payments
General FAQs
- May I send cash or a cash equivalent such as a money order or Travelers Cheque?
- What are the fees for depositing funds?
- How long will it take for funds to appear in my trading account?
- How can I send funds in a currency not listed on your website?
- What is considered a "third party" deposit?
- Does FXCM accept third party deposits?
- I would like to send funds using a different method other than the options you provided. How can I do this?
- Can I send funds through an exchange house?
CreditPay FAQs
- How much can I fund at one time via credit or debit card?
- What is the withdrawal procedure when an account is funded by credit or debit card?
- Will my credit card deposit be considered a cash advance?
- Will I receive a transaction receipt for my credit or debit card deposit?
- My credit or debit card deposit was declined, but my card has been charged. What should I do?
- Will I be charged a fee for a currency conversion?
Wire FAQs
- To whom should the wire be sent?
- How long will it take for my wire deposit to arrive?
- I have an account with HSBC. Can I use their online transfer or bill payment services to fund my FXCM account?
- Can I visit my local HSBC branch and use an ATM or ask the teller to deposit funds directly into your account?
Cheque FAQs
- What types of cheques are accepted?
- Who do I make my cheque payable to?
- Where should I send my cheque?
- Are there any restrictions on the amount I can deposit via personal cheque?
General FAQs
- May I send cash or a cash equivalent such as a money order or Travelers Cheque?
- Cash and cash equivalents cannot be accepted as we are unable to verify the origin of these funds. They will be returned upon receipt.
- What are the fees for depositing funds?
- Neither HSBC nor FXCM charge fees for incoming deposits. We recommend you contact your bank regarding any fees they or their associated intermediary banks may charge.
- How long will it take for funds to appear in my trading account?
- Wire transfers, official cheques, and card deposits are usually credited within 1 business day of receipt. Personal cheques are generally credited within 5 business days of receipt.
- How can I send funds in a currency not listed on your website?
- FXCM has funding instructions for multiple currencies. If you wire funds in a currency other than the denomination of that bank account, the bank will automatically convert it to the denominated currency at an exchange rate specified by them, which may not necessarily be favorable.
For a complete list of wire instructions, please click here. - What is considered a "third party" deposit?
- Deposits received from an account held by someone other than the trading account holder constitutes a third party deposit. This also applies to corporate funds received for an individual account and similar scenarios.
- Does FXCM accept third party deposits?
- No. FXCM cannot accept any payments via a third party. We can neither guarantee the receipt nor the return of such payments.
- I would like to send funds using a different method other than the options you provided. How can I do this?
- The deposit choices FXCM offers have been selected to provide the most convenient and reliable options to fund your account. Any method other than those listed is not recommended and could prevent or cause delays in FXCM crediting the funds to your account.
- Can I send funds through an exchange house?
- FXCM cannot accept funds sent through exchange houses. These types of financial institutions are considered high-risk for money laundering. Any funds received via this method will be returned upon receipt.
CreditPay FAQs
- How much can I fund at one time via credit or debit card?
- The minimum deposit amount is 100 of the account base currency. The maximum deposit amount is 10,000 of the account base currency within one calendar month.
- What is the withdrawal procedure when an account is funded by credit or debit card?
- Accounts funded via credit or debit card may be subjected to receiving withdrawals via the same credit or debit card.
- Will my credit card deposit be considered a cash advance?
- Card deposits will appear on your card issuer's statement as a "payment."
- Will I receive a transaction receipt for my credit or debit card deposit?
- Within minutes of making a deposit, an e-mail containing your transaction information will be sent to the e-mail address as indicated on the online deposit form.
- My credit or debit card deposit was declined, but my card has been charged. What should I do?
- If your card transaction was declined, the transaction should be lifted from your account normally within a few business days.
- Will I be charged a fee for currency conversion?
- All credit or debit card transactions are automatically converted to the base currency of your FXCM trading account. You may incur additional fees charged by your credit/debit card issuer for currency conversion.
Wire FAQs
- To whom should the wire be sent?
- Wire transfers should be sent to Forex Capital Markets Ltd. Complete wire instructions can be
found here. - How long will it take for my wire deposit to arrive?
- Domestic† wire transfers generally arrive within 1-2 business days. Cross-Border‡ wire transfers are usually received within 3-5 business days. Please review the chart below to determine which wire transfers are considered domestic:
Domestic Wires (1-2 Business Days) Deposit Currency If your financial institution is located in: GBP, EUR, USD, NZD United Kingdom CAD Canada † A domestic wire transfer is any wire transfer where the originating and beneficiary bank account are located in the same jurisdiction.
‡ A Cross-Border wire transfer is any wire transfer where the originating and beneficiary bank account are located in different jurisdictions. - I have an account with HSBC. Can I use their online transfer or bill payment service to fund my FXCM account?
- FXCM does not recommend using an online transfer or bill payment service as a form of deposit due to the likelihood that the funds may arrive at FXCM with insufficient account details. If funds are received in this method, FXCM may request additional documentation to verify ownership of funds (such as a bank statement showing the transaction).
- Can I visit my local HSBC branch and use an ATM or ask the teller to deposit funds directly into your account?
- No. ATM or Bank Branch Deposits are typically received by FXCM without any information with regard to the account or individual from whom the payment originated. If such deposits are received, FXCM will require additional documents for proof of ownership or the funds will be returned. Please note that FXCM can neither guarantee the receipt, nor the return of such payments.
Cheque FAQs
- What types of cheques are accepted?
-
- FXCM accepts GBP official bank drafts and personal cheques. All cheques must be in GBP and drawn on a UK bank.
- Cashier's cheques must have the remitter's name pre-printed by the issuing bank. The remitter name must be the same as the account holder. Please also indicate the appropriate trading account number to expedite processing.
- Personal cheques must be drawn from a bank account in the trading account holder's name.
- Cheques from joint chequing accounts may be deposited into either chequing account owner's FXCM account.
- Cheques from an individual chequing account may be deposited into an FXCM joint account if that person is one of the account holders.
- Who do I make my cheque payable to?
- Cheques should be made payable to Forex Capital Markets Ltd.
- Where should I send my cheque?
- Please send all cheque deposits to the following address:
Forex Capital Markets Ltd.
145 Leadenhall Street, 2nd Floor Rear
London EC3V 4QT
United Kingdom
Attn: Operations - Are there any restrictions on the amount I can deposit via personal cheque?
- FXCM accepts personal cheques in the amount of £1,000 or more.
CASH Deposits or Internal Transfers: Please DO NOT initiate internal transfers or submit branch deposits (cash or check deposits) directly into our bank accounts. FXCM can neither guarantee the receipt nor the return of cash deposits made at a bank branch. Deposits that are made directly into our bank accounts arrive with insufficient information, which will cause a significant delay in the allocation of funds to your trading account. Branch deposits may be held by FXCM for up to thirty days or longer before being released as part of our due diligence process.